Comparison of Flights
TG 404 and SQ 118
Thai Airways Flight TG 404
TG 404 serves the route from Singapore Changi Airport to Bangkok Suvarnabhumi International Airport. The flight takes approximately 2 hours and 20 minutes
Aircraft used: A350-900
Configuration: 289 Economy class seats and 32 Business class seats
No codesharing is available on the flight
Singapore Airlines Flight SQ 118
SQ 118 serves the route from Singapore Changi Airport to Kuala Lumpur International Airport. The flight takes approximately 1 hour.
Aircraft used: A350-900
Configuration: 263 Economy Class seats and 40 Business Class seats
Codeshared flights:
LH 9798 (Lufthansa)
VA 5590 (Virgin Australia)
NZ 3434 (Air New Zealand)
MI 5818 (Silkair)
UK 8118 (Vistara)
ET 1338 (Ethiopian Airlines)
Flight information
TG 404
Aircraft used: A350-900
Engine: Rolls Royce Trent XWB
Cruising speed: 0.85 mach or 1049km/h
SQ 118
Aircraft used: A350-900
Engine: Rolls Royce Trent XWB
Cruising speed: 0.85 mach or 1049km/h
Flight information
Check-in information
TG 404
Check in location: Terminal 1, Row 4, Door 2
The check in counters of Thai Airways opens 2 hours and 30 minutes before departure time and closes 40 minutes before departure time.
SQ 118
Check in location: Terminal 3, Rows 3, 4, 6, 7, Door 3
Passengers are able to check in 48 hours before their flight and the counters close 40 minutes before the departure time.
Flight information
Flight path
TG 404
Standard time of departure: 1225 hours GMT+8 Local time
Estimated time of arrival: 1345 hours GMT+7 Local time
43 out of 44 flights arrived on time from the start of Feb 2020 until the end of March 2020
On-time performance: 97.73%
SQ 118
Standard time of departure: 1845 hours GMT+8 Local time
Estimated time of arrival: 1945 hours GMT+8 Local time
41 out of 43 flights arrived on time between the start of Feb 2020 until the end of March 2020
On-time performance: 95.34%
Flight information
Economy class products
Singapore Airlines
The Economy Seat
Provides a 4-way adjustable headrest with comfortable neck support so that travellers can sleep comfortably
A new backrest cushion with bolstered sides to provide additional comfort.
Has a power outlet and a USB port
Seat pocket provides a safety card, menu, magazines, earpieces and airsickness bag
Inflight entertainment
Has a selection of over 1000 choices of movies, games, music and applications on an 11.1 inch wide touch-screen monitor and video touch-screen handset.
Amenities
Blankets and pillows are provided to passengers
Thai Airways
The Economy Seat
Bright, colourful, and wider seats than most other airlines
Comes with universal power outlets
Seat pocket comes with a safety card, magazines, headphones and airsickness bag
Inflight entertainment
Comes with over 100 choices of movies, short films, games, and music to choose from.
Wide and responsive touchscreen personalised screen
Amenities
Blankets and pillows are provided to passengers
Earplugs and eye masks are available upon request.
Flight information
Business Class products
Singapore Airlines
The business class seat
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Crafted from Scottish leather and diamond stitched
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Offers 2 types of seating positions for the comfort of the passengers.
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Able to transform into a 78 inch fully flat bed complete with linen, duvet and pillows.
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eXport, HDMI and USB ports and the power supply you need to charge your electronic devices available
Inflight entertainment
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Has an impressive selection of over 1800 choices of movies, games, music and applications.
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Enjoy the wide range of entertainment options through the 18 inch personalised LCD screen with noise cancellation headphones.
Amenities
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Bathrooms stacked with Penhaligon’s toiletries for travellers to refresh themselves through the flight
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Slippers, socks, eye masks, and sleepwear are provided for the comfort of passengers
Thai Airways
The business class seat
Allows for customisation, enabling you to select your optimum balance of head, back, leg angle and lumbar support.
It is able to transform into 180 degree flat beds.
PC power points are also available at all seats along with USB ports for all kinds of other devices.
Reading materials include 2 menus, one for mains and one for beverages.
Inflight entertainment
Choose from up to 100 different music CDs, movies and TV channels on demand at your fingertips on the 15-16 inch flat screens and noise cancellation headphones.
Amenities
Amenity kits provided, with basic toiletries such as toothpaste and toothbrush.
Lavatories are stacked with branded toiletries.
Passenger Arrival Rate of SQ118
Passenger Arrival Rate of TG404
Evaluation of Both Flights
SQ118 vs TG404
Pre-Dominant Passenger: Business Travelers
Singapore Airlines Flight SQ118
Pre-Dominant Passenger: Leisure Travelers
Thai Airways TG404
Similarities between Flights
1. At T-60, the Travelers for both SQ118 and TG404 peaked at 61.81 and 70.30 Travelers respectively.
On average, most flights open check-in counters 2 hours early. Hence, the half-mark, T-60, is the time where there would be a surge of Travelers (regardless Business or Leisure) as most Travelers do not want to check-in too early or too late for a flight.
2. At T-15, both flights experience low passenger arrival rates.
It is without a single doubt that lesser Travelers would arrive at the very last minute. No one wants to miss their flight, especially when they’re already running late to check-in. Who knows check-in counters might close early?
3. From T-120 to T-60, both flights experience an eventual increase in PAR – (SQ118 from 8 to 62) and (TG404 from 51 to 70).
Upon the opening of check-in counters, passenger’s arrival rate would start increasing as many would want to make way for check-in, to avoid unforeseen circumstances. Leisure Travelers may worry they arrive for the flight late whereas Business Travelers may reach the airport extremely early.
Differences between Flights
1. PAR Trendline for SQ118 is increasing steadily while for TG404 is decreasing steadily.
This can be explained due to the difference in pre-dominant Travelers.
SQ118 has an increasing trendline which justifies mainly for Business Travelers. Business Travelers are frequent flyers and are generally more familiar with terminal layouts and processes. Thus, they do not take a long time to navigate through check-ins.
TG404 has a decreasing trendline which justifies mainly for Leisure Travelers. Leisure Travelers are mainly infrequent flyers and generally less familiar with terminal layouts and processes. Thus, many tend to arrive early to avoid any unforeseen circumstances such as the inability to find the check-in desks.
2. At T-120, PAR for TG404 (51) is significantly higher than PAR for SQ118 (8).
This can justify for TG404 to have pre-dominantly more Leisure Travelers. The main reason for this high number is that Leisure Travelers comprises of big tour groups. Such Big Tour groups usually arrive for check-in early to avoid any administrative problems with check-in tickets or to cater for buffer time as big groups are more demanding on baggage systems.
3. From T-120 to T-105, PAR for SQ118 has been lower than PAR for TG404 for both intervals.
This can account for the fact that SQ118 has pre-dominantly more Business Travelers. Business Travelers spend less time and money in shops, which accurateness to lower revenue to airport operators. However, the point being is that since less time is spent, there really isn’t a need for Business Travelers to check-in early. This is in contrast with Leisure Travelers who want to spend more money and time exploring the airport.
Conclusion
Although we can see that similarities may not necessarily reflect which flights are pre-dominantly Business Travelers or Leisure Travelers, it is without a single doubt that this can be distinguished by the differences in flights.
Business Travelers tend to be more familiar with check-in processes and have few to none check-in baggage. This makes it less demanding on baggage systems and processing times.
On the other hand, Leisure Travelers tend to be infrequent flyers that are not familiar with the check-in processes. This puts a stall in the processing system. Moreover, many would tend to explore and spend money at the airport – making it one of the ultimate reasons why they prefer to check-in early.