Airlines
Operating at Changi Airport
Changi Airport serves more than 100 airlines flying to some 380 cities in about 100 countries and territories worldwide.
Each week, about 7,400 flights land or depart from Changi, with more than 65.6 million passengers passing through the airport a year.
Local Carriers
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Singapore Airlines
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SilkAir
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Scoot
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Jetstar Asia Airways
Main Airlines Partners
Main Airline Alliances
Star Alliance ( 15 Airlines)
Skyteam ( 9 Airlines)
Oneworld ( 8 Airlines)
Value Alliance ( 2 Airlines)
Cargo Airlines
AirBridgeCargo Airlines
Cargolux Airlines International
Hong Kong Air Cargo
Nippon Cargo Airlines
Polar Air Cargo
Raya Airways
Fedex
Silk Way West Airlines
My Jet Xpress Airlines
China Cargo Airlines
Airlines Operating at Kuala Lumpur International Airport
Kuala Lumpur International Airport is the gateway to Kuala Lumpur, Malaysia and one of the largest airports in Southeast Asia. Located in Sepang the airport hosts domestic, regional and international passenger and cargo services for over 40 airlines.
Local Carriers
AirAsia
AirAsia X
Malaysia Airlines
Malindo Air
Main Airline Partners
Cargo Airlines
Air India Cargo
Cargolux Airlines International
MASKargo
Hangzhou YTO Express Airlines
Hong Kong Air Cargo
SF Airlines
Silk Way West Airlines
Ground Handlers
Provide services to airlines in the following key areas:
Passenger handling
Baggage handling
Cargo handling
Aircraft refueling
Ramp handling
Inflight catering
Aircraft interior cleaning
Singapore Airport Terminal Services (SATS)
Holds 80% market share at Changi Airport.
SATS Ltd is a leading provider of Gateway Services and Food Solutions to Singapore Airport.
Its services include airfreight handling, passenger services, ramp handling, baggage handling, aviation security and interior cleaning while its food solutions business includes airline catering, food distribution and logistics, industrial catering as well as chilled and frozen food production.
Dnata
Dnata has a 20% market share at Changi.
Dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 75 airports.
Offering ground handling, cargo, travel, and flight catering services in 38 countries across five continents, dnata is a trusted partner for over 250 airline customers around the world.
Each day, the company handles over 870 flights, carries over 7,650 tonnes of cargo, assists over 255,000 passengers, books over 15,000 hotel stays, and uplifts over 138,000 meals.
Fuel and Oil Suppliers Servicing Changi Airport
There are 5 main fuel suppliers according to CAPA
To avoid duplication of infrastructure at the airport, fuel suppliers formed a company called Changi Airport Fuel Hydrant Installation Pte Ltd, in short, "CAFHI", to construct and operate a single set of fuel hydrant system at Changi Airport.
The fuel hydrant system includes the fuel jetty, storage tanks, underground pipelines, and other infrastructures that are shared by these fuel suppliers to store and deliver aviation fuel to their respective airline customers.
SHELL Avation
Shell Aviation is the aviation arm of international oil major Shell, and provides into-plane fuelling services at more than 600 commercial and general aviation airports in more than 40 countries worldwide.
Shell Aviation is one of the largest suppliers of jet fuel globally.
ExxonMobil Aviation
The world’s largest refiner of crude oil, ExxonMobil also refines, transports, stores and supplies jet fuel via its subsidiary ExxonMobil Aviation.
Headquartered in Belgium, ExxonMobil Aviation also has major offices in Singapore, the US and the UK.
Ground Handlers servicing Kuala Lumpur International Airport
The key players are Aerodarat services (MAB ground handling), Ground Team Red Sdn.Ptd (GTR), Brahim's SATS Food Services Sdn. Bhd.
Each of them plays a vital role to the airport by providing different ground handling services.
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Aerodarat services (MAB ground handling)
One of the main ground handlers at KLIA
Ground handler that operates in 17 out of 20 airports throughout Malaysia
Offers all kinds of ground handling except fuel refueling
AeroDarat Services, formerly known as MAB Ground Handling Services, is a ground handling unit of Malaysia Aviation Group. The company supplies ground handling services in Kuala Lumpur International Airport as well as 15 other airports across Malaysia, including ramp and cargo services. It provides services to Malaysia Airlines and third party airlines.
Ground Team Red Sdn.Ptd (GTR)
One of the main ground handlers at KLIA that handles AirAsia flights
Ground handler that operates in 15 out of 20 airports
Offers all kinds of ground handling except catering services and fuel refueling
Ground Team Red Sdn Bhd (GTR) is a joint venture between SATS Ltd (SATS) and AirAsia Berhad, and commenced operations on 1 November 2017.
GTR aims to maintain the highest quality product by embracing technology (innovation and digitalisation) to improve the productivity of our personnel, enhancing service level, with a strong emphasis on maintaining high safety standards.
GTR provides a comprehensive range of ground handling services such as; guest handling, baggage services, aircraft handling,cargo handling services and security services.
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Brahim's SATS Food Services Sdn. Bhd.
Main food catering service provider at KLIA
Clients include AirAsia and Malaysia Airlines
Biggest halal flight kitchen in the world
Brahim’s SATS Food Services Sdn Bhd , (BSFS), formerly known as LSG SkyChefs-Brahims Sdn Bhd (LSGB), is the principal inflight services provider at both the Kuala Lumpur International Airport (KLIA) and Penang International Airport.
BSFS currently serves 36 international airlines. BSFS is one of the main vendors to MAS, the national carrier, while other clients include AirAsia, AirAsia X, Etihad, Cathay Pacific, China Airlines, Japan Airlines, Korean Air, Thai Airways, Emirates Airlines, Garuda, KLM, Indian Airlines, Eva Air and Pakistan International Airlines.
Fuel and Oil suppliers servicing Kuala Lumpur International Airport
Petronas Dagangan Berhad
Main fuel supplier to airlines at KLIA
Fuel supplier to airlines at 14 airports across Malaysia
Only does fuel refueling services
Petroliam Nasional Berhad (PETRONAS) is a global energy and solutions corporation headquartered in Kuala Lumpur, and ranked amongst the largest corporations on Fortune Global 500®.
Listed subsidiaries of PETRONAS include;
PETRONAS Chemicals Group Berhad;
PETRONAS Dagangan Berhad;
PETRONAS Gas Berhad;
MISC Berhad for Logistics and Maritime;
KLCC Property Holdings Berhad.
Civil Aviation Authorities
Civil Aviation Authority of Singapore (CAAS)
Singapore’s National Aviation Authority
Statutory board under Ministry of Transport (MOT)
Manage Singapore’s FIR
Regulate Singapore registered aircraft and aircrew safety
Responsible for productivity and efficiency of Singapore Airports
MISSION
To grow a safe, vibrant air hub and civil aviation system, making a key contribution to Singapore's success.
VISION
A leader in civil aviation; a city connecting the world.
Civil Aviation Authority of Malaysia (CAAM)
Sole Civil Aviation Technical Regulator in Malaysia
Regulate the Safety and Security of Civil Aviation in Malaysia
Oversees Aircraft Airworthiness, Malaysia’s airspace, etc.
MISSION
To continuously enhance safety, security and efficiency for a sustainable aviation industry
VISION
To be the world’s leading aviation authority
Air Traffic Services
Singapore
Provided by Civil Aviation Authority of Singapore (CAAS)
Under the Air Navigation Services Department
Did you know there are 3 Air Traffic Control facilities in Singapore?
They are Changi Control Tower, Singapore Air Traffic Control Centre (SATCC) and Seletar Tower
As of 2016, there are a total of 390 Air Traffic Controllers in Singapore
CAAS aims to ramp up head count to about 600 Air Traffic Controllers by 2020
Malaysia
Provided by Civil Aviation Authority of Malaysia (CAAM)
Under the Air Traffic Management Division
Did you know there are 27 Air Traffic Control Facilities in Malaysia?
There are 2 Air Traffic Control Centre, 1 in Kuala Lumpur and Kota Kinabalu
There is also a sub-centre Control Centre in Kuching
12 Control Towers in Peninsular Malaysia, 4 in Sabah and 8 in Sarawak
As of 2020, there is total of 1149 Air Traffic Controllers in Malaysia
Government Agencies (Singapore)
Ministry of Transport
Has several divisions which includes Air Transport Division and Transport Safety Investigation Bureau (TSIB).
Vision for Singapore Air Transport: To be a vibrant Air Hub that maintains a high standard of Civil Aviation and cultivates a wide spectrum of Aviation related business and activities.
Government Agencies (Malaysia)
Kementerian Pengangkutan Malaysia (Ministry of Transport of Malaysia)
Divided into 4 main departments which are the Aviation, Land, Maritime and Logistics departments
Vision: Leading the transformation of an integrated, efficient, and safe transport system
